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The art of Satisfaction

The key capabilities listed under artificial intelligence enable numerous features that, until now, were not available on the household robot market, even though they play an essential role for a satisfying user experience. That is why robart has also developed its own Smart Home Concept that allows users to communicate with the robot from anywhere via the internet using their smartphone or tablet.

The following functions belong to the art of satisfying customers’ wishes:

  • Reliable orientation capability provides the basis

    The behaviour of the robot, and thus the way users appreciate it, depends entirely on its orientation skills. Being able to return to the docking station reliably, for example, is essential. With conventional systems this manoeuvre can be problematic, even if the robot and the docking station are in the same room. With robart navigation technology, however, the robot will reliably return to base from any room. It will still manage to do this even if the surroundings have changed. If a previously unrestricted path becomes obstructed, the robot will apply its skills to find an alternative route. Likewise, following manual relocation (e.g. being carried to another room), the robot will quickly find its way back to continuing its work.
  • Finding the way and avoiding certain areas

    Using the robart App, the user can select rooms in the plan and set them as destinations for the robot. This way, vacuum cleaner robots can clean rooms according to a pre-specified schedule, for example, or security robots can check precise locations specified by the user. “No Go” areas can also be defined to specify where the robot should not go. Here, robart has done away with expensive accessories such as lighthouses and electronic walls, which are inconvenient by comparison.
  • Resuming tasks following interruption

    This ability is especially useful for cleaning robots. If they have to return to the docking station in the middle of a task to recharge, they will then return to continue where they left off, instead of cleaning the whole area again.
  • Intelligent task planning and report function

    If the robot is momentarily unable to gain access to a specific room, it can memorise the temporary obstacle and try again later. It can also send the user relevant feedback (e.g. “Could not clean child’s bedroom, door was closed”). The user can then remove the obstacle (e.g. open the door) and tell the robot to continue with the task. This kind of communication creates an emotional bond to the robot.
  • High learning capability for application-specific optimisation

    Depending on its purpose, the robot can learn and improve its performance. For example, vacuum cleaner robots equipped with dirt detectors will memorise areas that are frequently particularly dirty and will clean these more intensively and more often.
  • Avoiding problem zones

    There is nothing more annoying than a robot that keeps getting stuck in the same place. robart gives the robot the capability of memorising these zones so that it never gets stuck there again – either by avoiding the area, or implementing a special control strategy.
  • The human/robot relationship

    The acceptance of a robot depends a great deal on the user understanding how it works. If the users feel they understand their robot and can work together with it, they will also feel that the robot is intelligent, which in turn will lead to the user recommending the product. robart achieves this by displaying a map after cleaning has been completed. The map shows the areas that have been cleaned as well as the areas that could not be reached. The user then has an opportunity to improve the surroundings in the room in order to achieve a better result next time.
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    on further requests:

    +43 (0) 732 / 944 440